DASH CARGO LOGISTICS

Careers

FULL-TIME

Accounts Executive (Chinese)

METRO MANILA, PHILIPPINES

QUALIFICATIONS

  • Native-like fluency in Fookien & Mandarin Language

  • Professional English verbal and written communication skills

  • Bachelor’s/College Degree in any field

  • At least have a 3 year experience in managing accounts or in a logistics related field

  • Proficiency in multiple productivity tools (Excel, Google Suite, etc) to provide fast and efficient deliverables

  • Strong sense of responsibility in handling multiple clients and a customer-centric mindset to complement. 

  • A people-person and has a positive disposition to show in dealing with clients and customers. 

  • Pro-active and a self-starter in initiating projects and executing them seamlessly through time management, multi-tasking, and delivery before the deadline

ABOUT THE ROLE

As an Accounts Executive, you will become the bridge between customers, internal teams, and stakeholders as you streamline and organize processes and requests by taking initiative in creating solutions to ensure customer needs are met and satisfied.


Crisis management skills, analytical approach to designing solutions, and strong organizational and task management capabilities are characteristics integral for success in this role.

DUTIES & RESPONSIBILITIES

  • Act as point of contact between the company and it’s customers and clients in organizing requests and needs.
  • Handle inquiries and sales prospects via tickets, chats, voice calls
  • Understand customer need’s and wants to create projects and strategies in meeting them.
  • Develop and maintain strong and positive relationships with customers and clients
  • Prepare regular reports of forecast and progress by using key account metrics
  • Guarantee customer satisfaction by staying ahead and anticipating their needs.

JOB APPLICATION FORM

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